• Reservations for your car rental on Praslin Island can be made on our website with a wide selection of cars and insurance options. For us to be able to process and confirm your booking, a minimum prepayment of 25% is required.
• Once we have received your prepayment and reservation, we will forward you a formal email confirmation and voucher along with Pick Up details and meeting points. You can choose to fully prepay for your reservation on our website, otherwise the remaining balance is to be settled on the day of rental in CASH, in Euro, USD, SCR (Seychelles Rupees) or by Credit Cards (VISA / MASTER Card ONLY).
• Reservation without any prepayment will not be processed. A prepayment is definitely required to secure your car rental reservation.
• Please note: If you choose to settle the remaining balance by Card on the day of Pick Up, a 3.5% Convenience Fee will be applied to the outstanding balance.

We offer Free Pick Up and Drop Off at most locations on Praslin island (Such as Praslin Ferry Terminal or Praslin Airport, etc..). For locations that are far from our base of operation, a Pick Up Fee or Drop Off fee will be applied. Not sure if any fees apply to your locations, please feel free to contact us at any time.

• Our representative will always meet with you on the day of the confirmed Drop Off at the confirmed Drop Off location and confirmed time, as stipulated in the rental agreement.
• You should NOT hand over the car keys to any individual who does not represent Pristine Cars. We Highly discourage taking any advice from bystanders on where you should leave the keys of the rental car.

• On the day of Drop Off / Return of the rental car, it should be at the date and time, as stipulated in the rental agreement.
• Any changes to the Drop Off time and location, this information needs to be communicated to the operations team at Pristine Cars, at least 6 Hours prior to the confirmed Drop Off time as stipulated in the rental agreement.
• Any extension to the Drop Off time without prior authorization from Pristine Cars, will result in a FULL Day’s charge. If we can accommodate your request for an extension, additional charges may apply. If we are unable to accommodate your request for extension or change to the Drop Off date, time and location, the rental car needs to be returned at the confirmed Drop Off date, time and location as stipulated on the rental agreement.
• Changes in Drop Off / return location must also be communicated ahead of time, at least 6 hours prior to the agreed date and time of Drop Off. Failure to do so will result in a FULL Day’s charge.

• We kindly ask our clients to reduce the amount of sand they place in the car. We charge a Valet Cleaning Charge of SCR 500 / €35 in the following instances:
  • Wet Seats
  • Sand Everywhere in car especially under the foot rubber mat.
  • Sand everywhere on seats, driving consoles, dashboard, door panels, center console, etc..
  • Some sand is to be expected in the car and it is very unlikely to avoid any, we just ask that you reduce the amount of sand as much as possible as per instructions located in the car. Beach Sand has very high salt content that causes rust to easily damage our cars. Therefore, we kindly ask our clients to keep this in mind all the time.

Taxes & Collision Damage Waiver Insurance (CDW) are already included in our daily rates with different “Excess / Deductible” options available.

We offer 24/7 Roadside assistance to all our guests. Without the roadside assistance plan there will be a base call out fee of €15 + €2.00 per kilometer travelled to and back from breakdown.

• Any accidents caused by the renter or caused by the other driver, while under the influence of any prohibited substance lets it be alcohol or drugs, the renter will be 100% responsible for the damages caused to the rental car and any other damages to a third party. The CDW Insurance “Excess /Deductible” will automatically be waived in breach of the rental agreement.
• No individual / person is allowed to open the rental car’s bonnet for any repairs, battery start, and anything related to rental car’s engine bay. Only the representatives of the respective service provider are allowed to open the bonnet. If this is not adhered to, the CDW Insurance Excess / Deductible will be cancelled and the renter will bear the total costs of any repairs that may be required.
• No one other than the service provider is allowed to sanction towing of the rental car.
• Any accident or scratches to the rental car, needs to be reported to Pristine Cars immediately after the incident. This will allow us to serve you with appropriate service and quotations for repairs in a timely manner. If you only report the damage on the date and time of Drop Off, we will not be able to offer you an accurate quotation. We are available on WhatsApp +2482529878.

Guests has the freedom to explore every corner of the Island. No limitation in mileage.

We offer all our rental cars with a FULL tank of fuel upon Pick Up and the rental car must also be retuned with a FULL tank of fuel upon Drop Off. Any missing fuel upon Drop Off, will automatically be charged to your card.

We offer FREE Cancellation up to 48 hours, prior to your confirmed rental Pick Up date and time. If you wish to cancel your booking, please feel free to contact us as follows:

• By Email:- [email protected] or [email protected]
• By Phone:- +2482529878 or +2482532878

Once your cancellation has been acknowledged on our side, we will credit your card with your prepayment amount within 7 to 10 bank’s working days. A refund will only be applied onto the same card with which you did your prepayment on our website. You will incur a 25% Cancellation Fee if you choose to cancel within 48 Hours of the confirmed Pick Up date and time. If you need to cancel within 48 Hours and you have made a full prepayment for your booking, we will refund the Full prepaid amount LESS 25% Cancellation Fee. Any cancellations at the confirmed Pick Up date and time or after the confirmed Pick Up date and time, your reservation will be treated as a NO SHOW and no portion of the prepaid amount will be refunded.

If you do not cancel your reservation prior to the confirmed Pick Up date and time, or in the case you are a NO SHOW, you will not be refunded any portion of your prepayment.

To avoid any Cancellation Fees, you must cancel your booking at least 48 hours prior to the confirmed Pick Up date and time. Please feel free to contact us, as follows:

• By Email:- [email protected] or [email protected]
• By Phone:- +2482529878 or +2482532878